HELPING YOU CREATE SUPERIOR SERVICE

Consumer Rights

One of YBC's biggest concerns is improving customer services worldwide. In order for that to happen, consumers need to become better customers and when the occasion arises, need to know their rights.

Check this area often for news and ideas.

In the meantime,  I hope you find these links useful:

www.BBB.org The Better Business Bureau's website.

www.complaints.com Consumer complaints database where you can read and post complaints.

www.ftc.gov/ftc/consumer.htm The Federal Trade Commission's site.

www.lectlaw.com/tcos.html Lots of great information on a variety of consumer issues.

www.mytravelrights.com Good source of information for travelers